Office Policies
Our Mission
The philosophy of our practice is to provide the most up-to-date orthodontic care to our patients that is possible, in a comfortable atmosphere that provides a positive orthodontic experience to children and adults.
Office Hours
We are open to serve you, answer questions or schedule an appointment at both the Fountain City and Bearden locations during the following hours:
Monday - Thursday: 8:00 a.m. - 4:30 p.m.
Appointments
Your scheduled appointment time has been reserved specifically for you. We request a 24-hour notice if you need to cancel your appointment so that your appointment time can be available to other patients in need of an appointment. We are aware that unforeseen events sometimes require missing an appointment, so we appreciate your cooperation.
Insurance
When it comes to payment options, our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services.
Contact Us
If you have any questions about our office policies or about our practice, please call us, and our courteous staff will be more than happy to answer them. We can't wait for you to join our family!